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Shipping & Delivery

Last updated July 2026

How we ship

Every arrangement is handmade to order, carefully boxed with protective packaging, and shipped within 3 days with tracking — by DHL Express, or by SF Express for orders made up only of flower boxes or only of vases, and for flower stems and arrangements sent to Australia and Japan (see below).

Delivery times

DHL Express then takes 3–4 days, so most orders arrive within 7 days of ordering, making time included. Customs checks or public holidays can occasionally add a few days. You'll receive tracking by email once your order ships.

Orders that ship by SF Express

Orders made up only of flower boxes ship by SF Express instead when they go to the United States, the United Kingdom, Germany, France, Spain, Italy, Australia, Canada, Japan and South Korea. After they ship, they take about 8–14 business days to the United States; 7–12 to the United Kingdom, Germany, France and Spain; 9–14 to Italy and Australia; 11–17 to Canada; 5–7 to Japan; and 4–6 to South Korea — so most arrive within about 2–4 weeks of ordering, making time included. To Australia and Japan, flower stems and arrangements also ship by SF Express, on their own or together with flower boxes: about 5–7 business days after they ship, so most arrive within about 2 weeks of ordering. Orders made up only of vases also go by SF Express to the same countries as flower boxes, as an economy parcel: about 12–18 days after they ship, and a single vase ships for $19.99. US and European orders still include import duties and taxes. Other mixed orders (for example a bouquet with a vase) ship together by DHL Express.

Shipping cost

Every flower order ships free with tracking (orders of $69 or more); a vase ordered on its own ships for $19.99 (several vases: up to $24.99), by SF Express economy parcel where we offer it and by DHL Express elsewhere — each product page shows its rate.

Where we ship

We ship to 47 countries and regions: the United States and Canada; in Europe, Andorra, Austria, Belgium, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom; in Asia-Pacific, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Macao and Taiwan; and in the Middle East, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman and Israel. If your country isn't listed, contact us and we'll try to arrange it.

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